Privacy Policy
At Chroma-dxb, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website and make purchases.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing and shipping address.
- Payment Information: Processed securely through third-party payment gateways (we do not store credit/debit card details).
- Order Information: Purchase history and transaction details.
- Browsing Data: IP address, device type, and website usage analytics.
2. How We Use Your Information
We use your data for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders, promotions, and updates.
- To improve our website, services, and customer experience.
- To prevent fraud and ensure secure transactions.
3. Sharing Your Information
We do not sell or trade your personal information. However, we may share data with:
- Shipping & Delivery Partners to ensure your order reaches you.
- Payment Processors for secure transactions.
- Legal Authorities if required by law or to protect our business.
4. Data Security
We implement security measures such as SSL encryption to protect your personal data. However, no online transmission is 100% secure, and we encourage you to protect your account credentials.
5. Cookies & Tracking Technologies
We use cookies to enhance your browsing experience and analyze website traffic. You can manage cookie preferences in your browser settings.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing emails (unsubscribe link in emails).
- Request details on how your data is used.
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies or content.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
9. Contact Us
For any privacy-related questions, please contact us at [your support email].
